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The prices shown on our website do not include the cost of delivery or VAT @ 20%.
Our delivery costs vary according to the weight of your order. International orders need to be quoted individually for postage.

Your order will be dispatched within two working days. Recorded Signed for, standard parcels & Parcelforce. Monday to Friday with the exception of English public holidays. Please allow upto 7 days for receipt of your order.

Working days do not include weekends.

All data on this site remains the property of Plutos Pets Limited and is protected by copyright. If it is found that any person, persons or any other organisation is using any data or information that is provided by us without our permision is libable for prosecution.

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If you have any problems ordering via our website email us on
We will do our best to assist.

After Ordering:
When the delivery arrives please check the goods to make sure they are what you required and that they are in good condition.
All shortages or discrepancies must be notified to us by email or in writing
within 24 hours of receipt of order.

Please retain your invoice/order number. If you need to discuss your order or make a warranty claim we will ask you for your order number.

Please Note:
All pets should be supervised during recreation with any toy.

Terms and Conditions are subject to change at anytime without notice. We will endevour to keep you updated at all times. However, there may be an instance where this is not possible or beyond our control. Please note that if we are out of stock of a product then an attempt to contact you shall be made, if this is unsuccessful then we will 'sub' the item with the nearest possible option or send an equal 'money value' item. We do this because all deliveries are booked asap to ensure a swift service and as so are booked to leave in a speedy fashion.

© Plutos Pets 1982-2012